Q: Is it safe to give online?

Yes, all debit card and banking information you enter and store for online giving is secured by Payments Gateway.

Q: What ways can I use to give online?

You can give online from any valid checking account (you'll need the bank's routing number and your account number) or debit cards with the MasterCard or Visa logo. Generations does not accept credit cards, not because we think credit cards are evil (credit cards, like money, are amoral – neither good nor evil) but because we want to do our part to make sure no one gives back to God "borrowed money." We understand many people use credit cards responsibly (paying off their balance in full each month); we believe our decision not to accept credit cards is in keeping with our value to always "live within our means."

Q: Are there any fees involved with giving online?

Not to you. You will not pay any fees with an online gift.

Q: Can I make a one-time contribution?

Yes. The system allows you the option of either making a one-time contribution or setting up a recurring contribution. For a one-time contribution, you can designate that the contribution should be made immediately or, for both one-time and recurring contributions, you can schedule the contributions to post to your card on the date(s) specified by you.

Q: Can I change my personal information or the amount or the frequency of my gift once I have set it up?

Yes. You can change or cancel your contribution at any time before the date of your next contribution. Simply log in to the system using your user name and password and make the necessary changes in the system.

Q: Will I still receive regular contribution statements from the church?

Yes. The church will continue to send year-end contribution statements to your address on file for tax purposes.

Q: When will contributions be taken from my account?

Contributions will be taken from your specified bank account within 48 business hours of the date you requested. This time frame allows time for the contribution to process through your bank and the church's bank. If the date of your contribution falls on a weekend or a holiday, the transaction will be initiated on the next banking day.

Q: How will I know that I set up my gift correctly?

Immediately after submitting your contribution, you will receive an e-mail verifying your contribution.

Q: Does it matter which Internet browser I use?

No. Any browser will work.

Q: I have additional questions about online giving that have not been addressed. Who can I talk to?

For any questions, concerns or comments about the online giving system, please contact our Pastor, Max Vanderpool (This email address is being protected from spambots. You need JavaScript enabled to view it.).



Online Giving